Hosted Telephony 2018-02-22T12:19:07+00:00

Hosted Telephony

Hosted telephony and collaboration solutions enabling dynamic and efficient
modern business operations.

Traditional telephony no longer provides the capabilities employees expect when collaborating with colleagues, partners and customers. For managers, legacy telephony is often a costly and time-consuming headache.

5i Hosted Telephony is based on market leading solutions from Gamma, Microsoft and Cisco, through which we can provide a complete VoIP service that enables dynamic and efficient modern business operations.

Our Gamma solution can serve hundreds of employees and is highly-suited to organisations with more than one site. It puts businesses in complete control of their phone system and comes with an extensive range of call handling and management features, all operated through an easy-to-use web interface.

Microsoft’s Skype for Business provides a feature rich platform, including instant messaging, calling, conferencing, video and sharing. It enables users to make and receive business calls in the office, at home, or on the road, using a phone, PC, or mobile device.

Cisco Voice is an enterprise grade voice solution that transforms telephony within any organisation. Cisco Voice comes with a full suite of integrated collaboration tools, seamlessly combining the worlds of IT and telephony. Users can collaborate from anywhere with voice, instant messaging, presence, video and call conferencing, and presentations with WebEx.

5i has a long-established reputation in telephony and collaboration. Customers can be sure that systems we implement will be welcomed and adopted throughout the business, and will be expertly supported and managed by our service desk. Future proofing is also assured, as our close partnership with technology vendors ensures new features and delivery methods can be rapidly incorporated into your service.

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Technical features

  • VoIP telephony with integrated collaboration tools
  • Solutions for small business up to large enterprise
  • Solution accredited consultants, architects and engineers
  • Extensive range of call handling and management tools
  • Managed through an easy-to-use web interface
  • Skilled and experienced service team providing up to 24/7 support
  • Future proofed through our close vendor partnership

Our customers combine our Hosted telephony services with

the following 5i services

> Contact centre

A fully featured contact centre solution, enabling agents to interact with end-users in every channel.

> Unified communications

Market leading unified communications tools from Microsoft and Cisco.

> LAN/WAN

Complete LAN/WAN service, from design, implementation, to ongoing monitoring and management.

5i helps partners broaden their proposition, generate additional revenue and increase customer loyalty through a wide range of IT managed services.

Call to speak to one of our experts today on 0118 988 5558 or sign up now.

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