Collaboration
Traditional telephony is no longer enough to maximise employee productivity, can be hard to maintain and expensive to run. The flexibility and convenience provided by modern collaboration tools can quickly reveal new opportunities to perform better.
Customer benefits
Increase staff productivity
- Modernise working practices
- Transform customer interactions
5i enables dynamic and efficient modern business operations through a range of market leading collaboration solutions from leading vendors such as Microsoft, Cisco, Gamma and Enghouse Interactive. These solutions enable feature rich voice calling, as well as a suite of integrated collaboration tools, such as presence, instant messaging, conferencing and sharing.
Administration is through easy-to-use online portals, enabling non-specialist managers to control services. Collaboration can be extended further with a range of associated functionality, including contact centre solutions, integration with company CRM systems and powerful management reporting.
The systems we implement will be welcomed throughout your business and expertly supported by us. Future proofing is assured, as our close partnerships with vendors means their developments will be rapidly incorporated.
We can provide live demonstrations of all our collaboration solutions at our Reading office. Please contact us to arrange a visit.
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Transforms telephony into a collaboration solution
Single platforms for calling, conferencing, video and sharing
Connect anywhere and on any device
Quick and easy to install and continuously updated
Easy to use with simple ongoing administration
Added services, including contact centre and reporting
5i Collaboration Services
Hosted telephony and collaboration solutions enabling dynamic and efficient modern business operations.
A fully featured contact centre solution, enabling agents to interact with end-users in every channel.
Market leading unified communications tools from Microsoft and Cisco.