Collaboration 2018-02-27T11:25:25+00:00

Collaboration

Traditional telephony is no longer enough to maximise employee productivity, can be hard to maintain and expensive to run. The flexibility and convenience provided by modern collaboration tools can quickly reveal new opportunities to perform better.

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Customer benefits

  • Increase staff productivity

  • Modernise working practices
  • Transform customer interactions

5i enables dynamic and efficient modern business operations through a range of market leading collaboration solutions from leading vendors such as Microsoft, Cisco, Gamma and Enghouse Interactive. These solutions enable feature rich voice calling, as well as a suite of integrated collaboration tools, such as presence, instant messaging, conferencing and sharing.

Administration is through easy-to-use online portals, enabling non-specialist managers to control services. Collaboration can be extended further with a range of associated functionality, including contact centre solutions, integration with company CRM systems and powerful management reporting.

The systems we implement will be welcomed throughout your business and expertly supported by us. Future proofing is assured, as our close partnerships with vendors means their developments will be rapidly incorporated.

We can provide live demonstrations of all our collaboration solutions at our Reading office. Please contact us to arrange a visit.

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Transforms telephony into a collaboration solution

Single platforms for calling, conferencing, video and sharing

Connect anywhere and on any device

Quick and easy to install and continuously updated

Easy to use with simple ongoing administration

Added services, including contact centre and reporting

5i Collaboration Services

Hosted Telephony Infrasonic waves with a telephone and headset background

Hosted telephony and collaboration solutions enabling dynamic and efficient modern business operations.

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Workers in an office contact centre

A fully featured contact centre solution, enabling agents to interact with end-users in every channel.

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Infrasonic sound waves on a blue background Unified communication

Market leading unified communications tools from Microsoft and Cisco.

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