Case Studies

5i designs, delivers and deploys Cisco communications solutions

Rensburg Sheppards is a major investment management company and a number of acquisitions saw them merge with three of the oldest names on the London Stock Exchange.  With the acquisitions Rensburg Sheppards inherited a plethora of technology systems, along with … Continue reading

Bron Afon – Enabling better community working

Bron Afon required a solution that would allow them to focus on providing excellent customer service to their tenants and the community within the Bron Afon area. Bron Afon understood at the outset that delivery of services would change as … Continue reading

BTL & 5i working together to deliver Cisco Collaboration & Multimedia Contact Centre

Improving communications, eliminating complaints BTL provide a wide range of ICT services to their client Williams Medical and were engaged at an early stage in the process of updating the call centre. BTL identified Enghouse Interactive Communications Center (EICC), formerly … Continue reading