Continuous availability of services provided by IT infrastructure is critical to business performance. With today’s highly distributed IT environments, keeping an eye on its performance to manage issues before or as they happen, is a challenging and time consuming task.
5i can monitor IT infrastructure 24/7 to rapidly identify issues, helping to minimise their impact and support continuity of service.
- LAN, WAN and Wireless networks
- Unified Communications and video collaboration systems
- Server and storage performance
Our advanced active monitoring capabilities can also identify issues as they develop but before they have an impact, enabling proactive management of IT performance.
5i can provide that vital management capability through our fully integrated, end to end systems management service. Everything required to manage any IT incident, from the moment its identified through to resolution, as well as scheduled maintenance tasks, becomes the responsibility of a highly experienced and capable provider.
Ranging from ‘break-fix’ maintenance, on-site engineering and remote diagnostics through to automated monitoring and pro-active repairs – our managed network services provide partners with additional resources to support their in-house support model.
Give your customers the right solution with improved satisfaction and employee productivity– call us on 0118 988 5558 or email us to learn more.